Tenant FAQs

No, properties are generally rented on a first-come, first-served basis once a completed application and all required fees are received. We recommend applying as soon as possible if you're interested in a specific home.

All tenants must pay the first month's rent along with the security deposit to officially move into the unit. Depending on the situation, tenants may hold a unit with a security deposit while the lease is being completed and executed.

Applicants must be at least 18 years old or of legal age in their state to enter into a lease agreement.

Yes. Security deposits are refundable, assuming the lease terms are met and there is no damage beyond normal wear and tear. Deductions may be made for unpaid rent, cleaning, or repairs.

A cosigner may be required if an applicant doesn’t meet credit, income, or rental history standards. Cosigners must meet financial qualifications and sign a guarantor agreement.

Applications can usually be submitted online or in person. You’ll need to provide a completed application, pay the application fee, and include supporting documents such as proof of income and identification.

Rent can typically be paid online via the tenant portal, through bank transfer, or by check or money order, depending on the property's payment options.

Before bringing a pet into the home, review your lease and contact management. Some properties allow pets with a pet deposit or monthly fee; others may have restrictions or require approval through a pet screening service.

All tenants are jointly responsible for the lease. If one person wants to stay, they may need to reapply and qualify on their own, or management may require a replacement roommate to be approved.

Refer to your lease for the required notice period and submit written notice of your intent to vacate by the deadline. Advance notice is typically required.

Routine maintenance is managed by the property management company. However, tenants may be responsible for any damage caused by misuse or negligence. Maintenance requests should be submitted promptly through the designated portal or system.